New Puppy & Kitten Program
Welcoming your new bundle of joy to their forever home is such a wonderful time, and you’ll want to make sure they have everything they need.
Your Guide to Puppy Care
With so much advice out there, we want to provide you with a helpful guide that covers the key topics for your puppy’s first few months.
Puppy Parasite control
Fleas, ticks, intestinal worms and heartworm are all common parasites that can cause your dog or cat to become unwell. This can vary from mild to life threatening disease. Luckily these parasites can be easily prevented or controlled. In recent years there has been great progress in producing easy to use, effective and safe preventatives. There are topical, oral or injectable options depending on your preference. Please discuss options with the veterinary team. All in one products are now available and very popular.

Pet identification
All dogs must be microchipped by law, but in addition to the compulsory NSW register, you can have your pet registered on the national private database (the Australian Animal Register, AAR). Make sure your details are kept up-todate on both registers so that your dog can be reunited with you quickly if he/she is ever lost.
Pets are returned home faster if they always wear a collar with your phone number engraved on the tag.
Dental care
Your dog will require regular dental care throughout their life to maintain a healthy pain free mouth. Ideally this would combine a home care plan as well as intermittent visits to the “dentist” for a scale and polish.
A good home care plan might include tooth brushing, specific dental diets and appropriate use of dental chews. Different options will suit different dogs and we can help you decide what might work best for you and your dog.
Tooth brushing is the gold standard in homecare. Training you puppy for tooth brushing at an early age can be very beneficial. Introducing this slowly and with a reward makes it a positive experience.

Pet Health Insurance
Pet insurance can be a life saver. Modern veterinary care is surprisingly advanced and we can offer a high level of care if your dog becomes seriously ill or injured. However, unlike the human health care system there is no government funding to help pay for the treatment, and it can become expensive.
A number of companies offer pet health insurance to help you give your pet the best care when they need it.
Your Guide to Kitten Care
With so much advice out there, we want to provide you with a helpful guide that covers the key topics for your kitten’s first few months.
Parasites
It is important to protect you feline friend from several common parasites. There are several topical treatments that provide protection against all of these in a single product. Please talk to the team for advice on which product is the best for your cat.

Pet identification
All cats must be microchipped by law but in addition to the compulsory NSW register, you can have your pet registered on the national database (the Australian Animal Register, AAR). Make sure your details are kept up-to-date on both registers so that your cat can be reunited with you quickly if he/she is ever lost. Pets are returned home even faster if they always wear a collar with your phone number engraved on the tag.

Desexing
Desexed pets are less likely to spray urine, wander, fight or get injured. Desexed cats are protected from certain cancers and females won’t show noisy calling behaviour when on heat. We recommend male and female cats be desexed by 6 months of age. The pets come in to hospital in the morning (without breakfast), have their operation under general anaesthesia and go home the same evening (males) or following day (females).
Cat behaviour and training
If his/her basic needs are not met, your cat may feel stressed. Stress can affect both health and behaviour. This is particularly important for indoor cats. We recommend cats are kept indoors to protect them from fighting, car accidents and infectious diseases, and to protect the local wildlife.
The following hints will help your cat stay happy and healthy.
- Place food and litter boxes such that another animal (or human!) cannot sneak up on the cat while he/she uses them, and away from noisy appliances. To keep them appealing to the cat, food and water should be fresh, and the litter box cleaned every day. Cats require at least one litterbox each!
- Give your cat some special cat scratching furniture to help them keep their claws short and express normal behaviours acceptably.
- Praise them profusely when you see them use the scratch mat or post to let them know that this is theirs to use.
- Provide places to hide, to climb and to look out of windows.
- Toys allow cats to pretend they are catching their dinner and can be as simple as crumpled paper balls, empty cardboard boxes or ping pong balls. String, foil or buttons are potential hazards and are not recommended.
- If you ever see your kitten chewing on lily flowers/leaves please contact your vet as they are extremely poisonous to cats.
- Cats respond to praise not punishment. Reprimands only work if you catch your cat “in the act”. If you do catch you cat making a mistake, it is better to create a distraction by making a loud noise or throwing something (NOT at the cat!) that will attract his attention, but not toward you.
Veterinary behaviourist Kirsty Seksel’s book ‘Training your cat’ is designed to teach you how to have fun with your new kitten as well as train them to become a well-behaved family member.










